How can managers and employees support quality control efforts within the organization?
A) Identify and correct mistakes and failures
B) Pursue cost savings measures
C) Develop project schedules such as Gantt or PERT charts
D) Identify the critical path for activities of the project
E) Outline the proper sequence of events before the process begins
Answer: A
Explanation: A) Quality control means taking action to ensure that operations produce goods and services that meet specific quality standards. By monitoring products and services, managers and other employees can detect mistakes, identify potential quality failures, and make corrections to avoid poor quality.
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