Which of the following types of teams sets the course for the organization, but it rarely is involved in the day-to-day operations of the organization?
A) Cross-functional teams
B) Self-directed work teams
C) Top management teams
D) Process-improvement teams
C) Top management teams
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When supervisors follow the human resource staff's advice, they are no longer accountable for the outcomes of their decisions.
Indicate whether the statement is true or false.
The customers who actually buy, use, and give feedback on your product are called which of the following?
a. saboteurs b. end users c. influencers d. economic buyers
Each month the billing department of Phoenix Enterprises processes an average of 51 orders from customers at a cost of about $612 (in salaries and supplies). What is the average cost per order for this department (to the nearest dollar amount)?
A. $6 B. $8 C. $12 D. $10 E. $4
________ and ________ are two key G2B areas
Fill in the blank(s) with correct word