Why are managers more likely to achieve their objectives in both the short term and the long term when they utilize a tool such as the balanced scorecard?
Managers are more likely to achieve their objectives in both the short term and the long term when they utilize a tool such as the balanced scorecard because they are balancing the needs of all stakeholders. Stakeholders include investors (i.e., financial), employees (i.e., learning and growth), internal business processes, and customers.
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The 25–75 rule can create a problem in which of the following?
A. primary–secondary questions B. micro listening climate C. written communication D. organizing a message
Tony the Tiger and the slogan "They're Great!" are elements that help to identify Kellogg's ________ from that of its competitors
A. logo B. patent C. style D. brand E. trademark
The break-even graph shown below represents the cost structure associated with a flexible production process and one that is fixed (less flexible)
Using the information displayed in the graph, determine the cost structures associated with the two alternative production methods.
A shift in the behaviors of employees, but not their attitudes, occurs with a response to influence tactics known as
A. accommodating. B. collaboration. C. resistance. D. compliance. E. internalization.