A(n) ________ interface refers to any place at which a company seeks to manage a relationship with a customer, whether through people, technology, or some combination of the two
A) customer-service
B) product-customer
C) tangible user
D) attentive user
E) crossing-based
A
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A S.W.O.T. analysis includes
A. threats. B. opportunities. C. strengths. D. weaknesses. E. All of these are included in a S.W.O.T analysis.
Discuss the differences between the physical product and the total product, with examples.
What will be an ideal response?
The following details are provided by a manufacturing company
Product line Investment $1,100,000 Useful life 12 years Estimated annual net cash inflows for first year $400,000 Estimated annual net cash inflows for second year $390,000 Estimated annual net cash inflows for next ten years $380,000 Residual value $70,000 Depreciation method Straight-line Required rate of return 14% Calculate the payback period for the investment. (Round your answer to two decimal places.) A) 2.75 years B) 2.82 years C) 2.55 years D) 2.77 years
Before a market survey is done, there is a 50/50 chance that a new soccer supply store would be a success. The people doing the survey have determined that there is a 0.9 probability that the survey will be favorable given a successful store
There is also a 0.75 probability that the survey will be unfavorable given an unsuccessful store. What is the probability that the survey will be unfavorable?