When Marcie conducted an interview with the local homeless shelter supervisor, the supervisor kept answering "yes" or "no" to all of Marcie's questions. Marcie was getting frustrated because she was not getting the material she needed
What most likely caused Marcie's problem?
a. The supervisor was being difficult and unfriendly.
b. Marcie had planned only closed-ended questions and forgot to follow up by asking "why?"
c. The supervisor was probably new and inexperienced and did notknow the answers.
d. The supervisor probably is not used to being interviewed.
b
You might also like to view...
China bans online criticism of its government and pro-Tibetan websites by blocking dissident Web pages and monitoring public Internet cafés
a. True b. False
At the end of her speech, June reminded the audience of the three things that would help them lose weight and feel healthier. What is the purpose of her conclusion?
A. establish rapport with the audience B. build identification with the audience C. summarize the main ideas D. state the purpose
Self-__________ refers to voluntarily providing information to others that they would not learn if you did not tell them.
Fill in the blank(s) with the appropriate word(s).
If a person is uncertain about a speaker's meaning, the best thing to do is
A. get a written copy of the speech. B. look up the meaning of any unfamiliar words. C. ask the speaker questions about it. D. compare notes with other listeners.