Organizational effectiveness is not the same thing as organizational productivity. Is this true? Why?
Organizational effectiveness is not the same thing as organizational productivity, because the latter does not take into account whether a firm is producing the right goods or services. A modern company producing more buggy whips than ever before is certainly productive, but is also ineffective, because not many people need buggy whips in today's society. Effectiveness is not efficiency. Organizational efficiency is usually measured as the ratio of outputs produced per unit of input consumed. Efficiency has been defined as "doing things right" while effectiveness has been defined as "doing the right thing.".
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Ana is leading an effective team of youth development educators during a particularly stressful time of year when the team must submit year-end government reports by the end of the week. Ana goes to a networking event and overhears that her regional director is retiring next year and a shift in personnel is expected. Ana decides not to share that gossip with her team right away. She is demonstrating ______.
A. advocating, an external environmental action B. buffering, an external environmental action C. managing conflict, an internal relational action D. maintaining standards of excellence, an external leadership action
Greg has a press release for his new product that he wants to broadcast on television. His press release has a good story and visuals. It also includes content that illustrates broad cultural themes. Which of the following is Greg most likely to generate through the press release?
A. Public recognition B. Issue recognition C. Public interest D. Public importance
Objectives for the entire force are normally stated in terms of all of the following except
A. sales. B. market share. C. profit. D. dollar sales volume. E. unit sales volume.
Car rental leases are either "open-end" or "closed-end." The basic difference between the two is that
A) monthly payments are variable under the closed-end lease, but fixed under the open-end lease. B) monthly payments are variable under the open-end lease, but fixed under the closed-end lease. C) with a closed-end lease you may be liable for additional payments if the resale price of the auto is less than estimated in the lease agreement. D) with an open-end lease you may be liable for additional payments if the resale value of the auto is less than estimated in the lease agreement.