Compare and contrast the cases of Peanut Corporation of America and the Tylenol Quality Control problem
Similarities:
In both they were trying to manage a problem in a way that minimized cost and damage to reputation.
Neither company acted decisively on the side of safety.
Both companies suffered tremendous reputation loss.
Both companies were investigated – Tylenol by Congress.
Both continued to sell and/or produce the product after notices of issues had been received.
Differences:
Peanut Corporation went bankrupt and Tylenol will survive.
Peanut Corp had one decision maker and Tylenol had a team of executives.
Peanut Corp had one product and stood to lose more when it lost its reputation.
UNIT NINE – ETHICS AND COMPETITION
True/False Questions
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