Which activities represent the eight-step process for organizational change? Select all that apply
1. Management has created a sense of urgency for the change by publishing outcome data on the organization's intranet.
2. Management has worked to develop and communicate a vision that can be shared by all employees.
3. Management has empowered employees to make changes.
4. Management is engaged in "deep change."
5. Management has orchestrated and celebrated some short-term successes along the path to change.
1, 2, 3, 5
Explanation: 1. The eight steps are create a sense of urgency; create a guiding coalition and mobilize commitment; form strategic vision and initiatives; enlist volunteer army; enable action by removing barriers; generate short-term wins; sustain acceleration; and institute change.
2. The eight steps are create a sense of urgency; create a guiding coalition and mobilize commitment; form strategic vision and initiatives; enlist volunteer army; enable action by removing barriers; generate short-term wins; sustain acceleration; and institute change.
3. The eight steps are create a sense of urgency; create a guiding coalition and mobilize commitment; form strategic vision and initiatives; enlist volunteer army; enable action by removing barriers; generate short-term wins; sustain acceleration; and institute change.
4. This is not part of the eight steps. This is a coping strategy for what Quinn describes as "slow death."
5. The eight steps are create a sense of urgency; create a guiding coalition and mobilize commitment; form strategic vision and initiatives; enlist volunteer army; enable action by removing barriers; generate short-term wins; sustain acceleration; and institute change.
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