Emoticons should be added to email messages that contain bad news in order to "soften the blow" of the message
Indicate whether the statement is true or false.
Answer: FALSE
Explanation: Avoid emoticons for all types of external communication and for formal internal communication, and avoid those bright yellow graphical emoticons (and particularly animated emoticons) in all business communication.
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A marketing decision support system (MDSS) is a ________
A) basic system used by companies that do not have the resources to develop a marketing information system (MIS) B) popular syndicated research report purchased by most major media companies C) sophisticated information system that allows marketing managers to use statistical and modeling software tools D) type of custom research report often called for in the marketing research process E) data warehouse used to support a marketing information system (MIS)
State tax law is comprised solely of legislative authority.
Answer the following statement true (T) or false (F)
Which of the following describes Phase 3 of the emergence of a third culture?
A. Initial contact may result in the person withdrawing from the other person (or culture). B. The parties evaluate the need for continued interaction. C. Norms for interaction have evolved to the point where they feel “natural” to both parties. D. Interdependence results in more nuanced development and maintenance of a third culture.
Answer the following statements true (T) or false (F)
1. Nonverbal communication includes written messages. 2. Research shows that about 93% of a message comes from nonverbal communication. 3. When nonverbal signals contradict verbal ones, the verbal ones are usually the ones to trust. 4. The nonlinguistic message or emotional meaning of a color is the same worldwide.