The ____________________ is the vertical axis of a chart, usually used to measure the quantity or magnitude of something.

Fill in the blank(s) with the appropriate word(s).


y-axis

Business

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Which of the following techniques help to create a positive telephone image?

A. End the call abruptly since it is essential to respect the customer's time. B. Continually evaluate yourself since you are your own best critic. C. Use a canned or mechanical presentation to gain the customer's attention. D. Adopt a flippant approach when the customer gets unreasonable.

Business

You are the leader of a group project for a class in which you previously have successfully used coaching style. Now the group members seem very insecure about whether they can complete the project, but it is apparent that they have learned a lot about how to do the project and are now quite competent to do a good job. You decide to switch to a supporting style. Why did you make this switch?

A. the followers moved up in competence B. supportive behaviors always help followers C. the followers’ competence and commitment are about equal D. the followers have moderate level of commitment

Business

Answer the following statements true (T) or false (F)

Moonitz felt that APB Statement 4 should have been issued as an opinion rather than as a statement because departures from GAAP made in a statement did not have to be disclosed.

Business

Return on investment is a useful measure to evaluate the performance of a cost center manager.

Answer the following statement true (T) or false (F)

Business