Briefly describe creative behavior and decision-making taskwork processes, and give one example of each.
What will be an ideal response?
Student answers will vary but should demonstrate understanding of creative behavior and decision-making taskwork. A sample answer follows.
When teams engage in creative behavior, their activities are focused on generating novel and useful ideas and solutions. The team environment must also be uniquely suited to fostering creative behavior. Creative behavior in teams can be fostered when members participate in a specific set of activities.
Decision making involves multiple members gathering and considering information that is relevant to their area of specialization and then making recommendations to a team leader who is ultimately responsible for the final decision.
An example of creative behavior would be a team in a marketing department that comes up with a campaign that uses graffiti artists to paint murals around a city to promote a new product. An example of decision-making taskwork would be assembly line workers who each suggest an efficiency improvement to a manager based on their particular task in the process of creating a finished product.
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