What is continuous improvement? How does it relate to total quality management?


Continuous improvement is behavior that encourages employees, either production or service, to perform their tasks better as time passes. Thus, because product or service quality levels improve, continuous improvement is directly related to TQM. Employees are also encouraged to "group think" and brainstorm in quality circles to recognize and correct problems in the business environment.

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a. True b. False Indicate whether the statement is true or false

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Interests in oil, gas, and mineral rights are considered statutorily defined securities

Indicate whether the statement is true or false

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Search engine marketing is the process of getting more traffic based on higher rankings of free or "organic" search results on search engines.

Answer the following statement true (T) or false (F)

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Halverstein Company's outstanding stock consists of 7,000 shares of cumulative 5% preferred stock with a $10 par value and 3,000 shares of common stock with a $1 par value. During the first three years of operation, the corporation declared and paid the following total cash dividends. Dividend DeclaredYear 1$0Year 2$6,000Year 3$32,000The amount of dividends paid to preferred and common shareholders in Year 2 is:

A. $4,200 preferred; $1,800 common. B. $3,500 preferred; $2,500 common. C. $6,000 preferred; $0 common. D. $0 preferred; $6,000 common. E. $3,000 preferred; $3,000 common.

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