Managing Informal Communication

What will be an ideal response?


Rumors start over any number of topics, including who's leaving, who's getting a promotion, salaries, job security, and costly mistakes. Rumors can destroy people's faith and trust in the company—and in each other. But the grapevine cannot be eliminated.

Therefore, managers need to work with the grapevine.

it's hard to know how rumors get started, but we do know they happen.

Art & Culture

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