Before placing a person on hold, it is important to first

A) allow the caller to complete the introductory phase and explain the purpose
B) explain that you are too busy, but will get to them soon
C) write down their name and number in case they are disconnected
D) tell them to call back later when you are less busy


A

Health Professions

You might also like to view...

An artificial lens inserted into the lens capsule:

A) intraocular lens. B) extraocular lens. C) ocular implant. D) orbital implant.

Health Professions

________ are cells that can develop into different kinds of cells.

Fill in the blank(s) with the appropriate word(s).

Health Professions

The foramen magnum of the ____________________ bone provides the conduit for the spinal cord to enter the cranial cavity

Fill in the blank(s) with correct word

Health Professions

Vacuum blood tubes come in all of the following sizes EXCEPT ________ mL

a. 7 b. 10 c. 15 d. 20

Health Professions