Which of the following is a key performance indicator of the internal business perspective of the balanced scorecard?
A) number of units produced per hour
B) employee turnover
C) cash flow
D) number of cross-trained employees
A) number of units produced per hour
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Identify the correct statement about a sole proprietorship.
A. The owner shares responsibility with the agents and employees. B. Employees of the business are not the personal employees of the owner. C. It may be operated under an assumed or trade name. D. The salaries paid to the employees are not deductible in determining taxable income.
The Smith General Contracting Company commonly completes projects by sending their resources to the customer's site rather than to their own facilities. This is a(n) ______ operation system.
a. individual process b. project process c. continuous process d. repetitive process
Which of the following is an inductive organizational approach?
A. state-the-case-and-prove-it B. problem-solving pattern C. psychological-progressive pattern D. sociological regressive
Evaluation studies show team-building techniques focused on __________ are most effective for improving performance.
a. task issues b. morale boosting c. role clarification d. goal-setting