You walk out the door of your office, and as you pass the secretary's desk you give her a
report and tell her you need it by quitting time today. At the same time, she is talking to
someone on the phone and another person is trying to talk to her about another matter. If the
report does not get done on time, what is the likely cause?
a. Perception
b. Status differences
c. Overload
d. Poor listening skills
e. Semantics
C
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