Margarita Ramos, a Cantankerous Coffee House supervisory manager, tells her staff, "Our performance goal is to have every coffee drink made to specification with less than 1 percent waste." The step in the control process that applies to this statement is
A. establish standards.
B. poll customers for their opinions.
C. monitor performance.
D. compare performance against standards.
E. take correction action if necessary.
Answer: A
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Once a customer has committed to a partnership, less work is needed to maintain the relationship.
Answer the following statement true (T) or false (F)
An expatriate is an employee ________.
A. working for a multinational company in his home country B. who has been headhunted from a firm to join another company C. who participates in succession planning D. who works in a country other than his or her country of origin
In a short essay, discuss the role of ethics officers.
What will be an ideal response?
Kavin Corporation uses a predetermined overhead rate base on machine-hours that it recalculates at the beginning of each year. The company has provided the following data for the most recent year. Predetermined overhead rate$23.60per machine-hourEstimated total fixed manufacturing overhead from the beginning of the year$708,000 Estimated activity level from the beginning of the year 30,000machine-hoursActual total fixed manufacturing overhead$752,000 Actual activity level 28,100machine-hours The amount of manufacturing overhead that would have been applied to all jobs during the period is closest to:
A. $704,373 B. $708,000 C. $663,160 D. $44,000