Personality is flexible, dynamic, and shaped by experiences
a. true
b. false
a. true
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Word-of-mouth has long been the holy grail of marketing
Indicate whether this statement is true or false.
With age, many people experience a change in identity
Indicate whether the statement is true or false
Geraldo and Gloria are having an argument. When the topic of disagreement gets resolved, Geraldo feels the discussion is over
But Gloria wants to keep on talking, because she feels like the relationship has suffered as a result of the argument. What term best describes Geraldo's approach to communication in this situation? A. Geraldo is coming from the relational approach to communication. B. Geraldo is operating off of the principles of reciprocal self-disclosure. C. Geraldo is using the typical conflict resolution strategy of avoidance. D. Geraldo is coming from the content approach to communication.
Which of the following is a technique to train ourselves to attend to what people are saying?
A) ?Training our brains to process more words per minute
B) ?Focusing on one's own point of view
C) ?Working consciously to block out wandering thoughts
D) ?Refraining from asking questions