Define culture and explain why it is important for understanding organizational behavior.

What will be an ideal response?


One of the most often-quoted definitions of culture is “the collective mental
programming of the mind which distinguishes the members of one human group from
another . . . the interactive aggregate of common characteristics that influence a human
group’s response to its environment.” Sociologists define culture as the following: (1) It
is shared by almost all members of a social group. (2) Older members of the group pass
it on to younger members. (3) It shapes behavior or structures one’s perception of the
world (such as morals, laws, and customs). A straightforward definition of culture is the
unstated standard operating procedures or ways of doing things. As this definition
implies, culture is composed of things that we can see (e.g., the clothing a person wears
or the objects they display in their home) and things we cannot see (e.g., how they
define morality and what they value). Cultural values affect OB. A leader can’t assume
that what works in their native culture will work everywhere in the world.

Business

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