Answer the following statement(s) true (T) or false (F)
1. Touch is a powerful form of nonverbal communication.
2. All stress is counterproductive.
3. An organizational chart describes the chain of command for the office.
4. Children of another culture may avoid eye contact with an adult out of respect.
5. Active listening is hearing what someone has to say without the need for a reply.
1. True
2. False
3. True
4. True
5. False
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When patients arrive at the office, the medical assistant must give them all necessary ________ to complete
Fill in the blank(s) with correct word
Anxiety is NOT associated with which of the following risk factor(s)?
A) Genetics B) Brain chemistry C) Life events D) Agranulocytosis
If you misplace a patient record, you should ________ your steps from the last place you knew the record's location.
Fill in the blank(s) with the appropriate word(s).
One meter is equivalent to approximately: a. 1 inch. b. 1 foot. c. 2 feet
d. 1 yard.