What is the emerging key to business-to-business e-commerce?
(a) Up-to-date site content.
(b) Effective customer relationship management.
(c) A working FTP site.
(d) An attractive incentive to users to go register with your site.
Ans: (b)
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Which of the following is not one of the forces that affects industry competition, according to Porter's model for industry analysis?
A. Threats of new entrants. B. Threats of substitute products and services. C. Bargaining power of buyers. D. Threats of government interference. E. Bargaining power of suppliers.
The dropdown buttons change to indicate when a filter or sort has been applied to the field. Which of the following icons represents "No Filter or Sort"?
Nadia stood outside the mall and asked people which stores they visited and if they bought anything. If they said yes, she asked them what they bought and how they came to the decision to buy that item. What form of research was Nadia most likely conducting?
A. in-depth interviews B. focus group C. biometrics D. questionnaire E. experiment
Risk managers are concerned with policy limits and deductible size contained in insurance contracts because:
A) an increased deductible amount increases the policy's premium B) the policy limit and the deductible are the only determinants of whether the policy will pay the claim C) they determine how much of the exposure the insured retains and transfers D) premiums set by policy limit and deductible are not tax deductible whereas uninsured losses are deductible