Companies, such as Dell, have organizations located in other counties besides the United States where customer service questions are handled. This is referred to as ______________________.
a. downsizing
b. offshore outsourcing
c. informationalism
d. McDonaldization
b. offshore outsourcing
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Gans argued that as the functions of ethnic cultures and groups diminish, ________ ethnicity becomes the primary way of being ethnic
A) symbolic B) temporary C) substitutive D) additive
Crime prevention requires expanded training in all of the following EXCEPT for __________
a. reducing communication skills b. conflict resolution and negotiation skills c. problem-solving techniques d. understanding childhood and adolescent development
The best indicator of how long you will live is
A. how balanced your diet is and whether you exercise regularly. B. not smoking cigarettes and not drinking. C. the longevity of the people in your neighborhood. D. the longevity of relatives.
Investigators who use specialized software to recover every note employees have written and every website they have visited are known as ________
A) web investigators B) hackers C) computer specialists D) cybersleuths