During a conversation with her subordinate, Sally says "I get a sense that you're feeling frustrated." Sally's statement is an example of
A. paraphrasing message content
B. paraphrasing emotions
C. feedback
D. shifting attention between two people
Answer: B
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Hearing is the physiological process of receiving sound
Indicate whether the statement is true or false
A good technique discussed in the textbook for quieting a noisy group before starting a speech is to _____
A. tell the audience to "shut up!" B. look silently at everyone in the room until all are looking at you. C. leave the stage or podium. D. position the microphone so that it feeds back loudly.
Maslow's term for a person's need to feel that he/she is a part of a group is called a safety need
Indicate whether this statement is true or false.
In the general adaptation syndrome, the stage in which the physiological alarms are reduced and energy is channeled to those organs that are most capable of handling the tension is called
a. the alarm reaction b. the resistance stage c. the phase of exhaustion d. awfullizing