Richard Scrushy said, "Shine a light on someone – it's funny how numbers improve.". How does this Scrushy philosophy compare with those of other CEOs in the cases you have studied?
The students should discuss Q.T. Wiles and how he embarrassed employees at MiniScribe when they failed to meet goals. Also, there are the Bausch & Lomb managers who said they would be foolish to not do whatever it took to make their numbers given the pressure. Kozlowski also used the humiliating award of the worst performer to get results at his company. WorldCom officers scrambled to come up with ways to meet their numbers and Adelphia officers encouraged those in accounting to do whatever it took to meet goals. FINOVA was another culture in which fear of an iconic CEO led employees to poor decisions. Fannie Mae's EPS goal was the driver there. In short, they were all cultures focused on numbers because of the emphasis and fear the CEOs inculcated with their catch phrases.
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