You are working in a practice and a patient arrives for an appointment on February 9, 2018; the patient last visited the practice on May 15, 2015, and is scheduled to see the same physician. Determine what you should be doing with this patient upon arrival.
A. Review and update the information that is on file if necessary as this patient is an established patient.
B. Have the patient complete many forms before what will technically be considered an encounter with the provider as a new patient.
C. The patient may see the physician without any type of review of his/her information.
D. None of these are correct.
Answer: A
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