“You keep spending money when I thought we wanted to save it,” Karen says to Claude. “We’ve been going out a lot for working lunches,” Claude responds. Karen and Claude’s interaction is an example of ______.

a. conflict interaction
b. distal context
c. distal outcomes
d. proximal context


a. conflict interaction

Communication & Mass Media

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In which of the following collaborative styles do you address both your own and the other person's needs?

A) Win-Win B) Win-Lose C) Lose-Lose D) Lose-Win

Communication & Mass Media

The term "mobbing"

a. is another form of bullying that occurs when a person creates a circle of allies who help carry out emotional abuse. b. is a type of workplace incivility that may not be intended to harm an individual worker. c. is restricted under federally protected civil rights law. d. rarely influences on-the-job performance or physical health and well-being of an employee. e. refers to the fight-or-flight syndrome by sending a crisis message to all parts of the brain.

Communication & Mass Media

The Pygmalion effect states:

A. Interpersonal relationships result from luck B. Expectation influences relationships C. Communication is like a beautiful woman D. Greek myths reflect true theory

Communication & Mass Media

A two shot is a standard technique for filming conversations by alternating back and forth between close-up shots of the two characters talking to one another

Indicate whether the statement is true or false

Communication & Mass Media