Health care is constantly changing and becoming more complex. Select the answers that describe clients as health care consumers today. Select all that apply
A) They often have health information obtained from the Internet.
B) They prefer to control the decisions made about their own health care.
C) Most are less concerned about health care costs as long as they receive good care.
D) They express concern regarding access to care and the quality of service.
E) They have helped develop clients' rights and cost-containment measures.
Ans: A, B, D, E
Health care consumers are increasingly more knowledgeable about health, and prefer to control the decisions about their care. They express concern about access to services, and the cost and quality of care. They question duplication of services, and are actively engaged. They have helped to develop client rights and cost-containment measures as protections for clients in health care settings. Today clients are surveyed regarding their experiences with doctors and nurses in hospitals.
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