Which of the following will probably improve an audience’s perception of source credibility?

a) Making an organized presentation
b) Stating one’s education, credentials, and experience
c) Admitting uncertainty
d) All of these answers are correct


ANS: d

Communication & Mass Media

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An employee sued a software company for using her email ID as an example in the user documentation. On what grounds did the employee sue the company?

a. Invasion of privacy b. Defamation c. Slander d. Misappropriation of personality

Communication & Mass Media

__________________organization reduces layers of management and places direct responsibility with self-managing teams

Fill in the blank with correct word

Communication & Mass Media

No research is needed to write a backgrounder

Indicate whether the statement is true or false

Communication & Mass Media

Which of the following is the best example of a compensatory restoration response to jealousy?

A. Jason checks the call log on his girlfriend’s cell to see who she called. B. Bob accuses Steve of being disloyal to him. C. Rachel flirts with Brent to try and get Nick jealous. D. Kristen makes herself especially attractive when around Terry.

Communication & Mass Media