What is the importance of NIOSH and OSHA in the service desk environment?
A. They conduct research on work environments and provide recommendations relating to areas such as preventing work-related illnesses and injuries and creating safe and comfortable work spaces.
B. They assist organizations in ensuring that the technology they use is used as efficiently and as effectively as possible. They assist organizations in integrating existing technology with new technology.
C. They provide solutions such as electronic white boards, instant messaging systems and remote control software that enable service desk analysts to communicate among themselves and with customers.
D. They manufacture furniture and other office-related items and are the leader in ensuring that their products meet all federal, state, and local guidelines for products that are safe in the workplace.
Answer: A
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a. True b. False Indicate whether the statement is true or false