Joan has a conversation with her supervisor, Judy.  She asks Judy about a rumor that the nursing home is about to be sold to a new company.  Judy knows the rumor is true, but tells Joan that as upper management has said, there are no plans for the home to be sold at this time.  Which strategy for communicating about change is Judy using?

A. spray and play
B. identify and reply
C. underscore and explore
D. withhold and uphold


Answer: D

Communication & Mass Media

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