What type of customer service performance monitoring is likely to be used in an environment like a restaurant where it is often impractical to monitor customer service performance at all times?
a. Continuous
b. Automated
c. Random
d. Perpetual
c. Random
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Slander, libel, and defamation of character would all be considered _______________ torts.
Fill in the blank(s) with the appropriate word(s).
What synchronizes team members' activities in a way that makes them mesh effectively and seamlessly?
A. cohesion B. coordination C. groupthink D. confidence building E. affect management
Under the Commercial Paper Article of the UCC, which of the following requirements must be met for a person to be a holder in due course of a promissory note?
a. The note must be payable to bearer. b. The note must be negotiable. c. All prior holders must have been holders in due course. d. The holder must be the payee of the note.
________ collect and disseminate information about consumers to be used for credit evaluation and certain other purposes
A) Marketing agencies B) Accounting firms C) Credit reporting agencies D) ERP systems