When including writing a buffer that includes information that is favorable to the reader, what type of buffer is being used?
A) Agreement
B) Appreciation
C) Good news
D) Understanding
E) Fairness
Answer: C
Explanation: C) Sometimes a negative message contains both good news and bad news. In that case, stating the good news in the opening buffer starts the message on a more favorable note.
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When reviewing Porter's value chain analysis, which of the following provides customer support after the sale of goods and services?
A. Outbound logistics B. Service C. Inbound logistics D. Operations
The letters on the Muther’s grid indicate ______.
A. repulsion of the location of pairs of departments B. desirability of the location of pairs of departments C. distance between the pairs of departments D. size of the location of pairs of departments
Which of the following is not a characteristic of nonprogrammed decisions?
a. Found at the higher levels of the organization. b. Have more uncertain conditions surrounding the decision. c. Are poorly structured and occur infrequently. d. Are repetitive and routine and have standard operating procedures.
Acute Business Corp., a small business firm, has $500,000 in assets and $300,000 in liabilities. What is the value of the owners' equity in the accounting books of Acute Business Corp.?
A. $200,000 B. $1,500,000 C. $175,000 D. $800,000