Describe the quality tools and techniques used by technicians.

What will be an ideal response?


Most quality experts separate quality tools into two categories; quantitative and non-quantitative. Quantitative tools are described as; acceptance sampling, reliability, experimental design, quality function deployment (QFD), failure mode and effect analysis (FMEA), Taguchi’s quality engineering, and statistical process control; control charts, Pareto diagrams, process flow diagrams, scatter diagram, histogram, cause and effect, and check sheets. Non- quantitative tools include; ISO 9000, ISO 14000, total productive maintenance (TPM), management tools, and benchmarking.

The most popular area for quality tools falls under the SPC umbrella. Statistical process control is composed of seven tools that every process technician should be aware of. The use and application of these tools has been proven to improve product quality.

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What are the two types of symbols included in a datum target application?

What will be an ideal response?

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The American medical profession by 1860 was noted for

A. its still-primitive standards. B. having abandoned the practice of bleeding. C. its discovery of germs as the cause of illness. D. pioneer work in dentistry. E. its well-established medical schools.

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Technician A says that a visual inspection can determine if brake linings contain asbestos. Technician B says that it is OK to blow brake dust with compressed air. Which technician is correct?

A) Technician A only B) Technician B only C) Both technicians D) Neither technician

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Because of its stiffness, a folding rule is better than a cloth or steel tape for measuring _____

a. vertical distance b. horizontal distance c. inside dimensions d. circular diameters

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