The best defense against unreasonable, win/lose negotiators is having what Fisher and Ury call a strong BATNA.
Answer the following statement true (T) or false (F)
True
The best defense against unreasonable, win/lose negotiators is having what Fisher and Ury call a strong BATNA (best alternative to a negotiated agreement). They point out that people try to reach an agreement to produce something better than the result of not negotiating with that person.
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Which term refers to giving some customers promotional allowances and support while not making other customers aware of such opportunities?
A. selective discounting B. price discrimination C. customer discrimination D. functional discounting E. exclusive dealing
The Z value corresponding to a probability of 95% is close to ______.
A. 1.65 B. 1.95 C. 2.65 D. 2.95
In a service industry, direct materials are usually significant in amount and can be easily traced to a cost object
Indicate whether the statement is true or false
If a nurse administers CPR to save the life of a dying man and negligently injures the man's arm in the process, the nurse cannot be sued as he or she is protected by Good Samaritan statutes
Indicate whether the statement is true or false