Technician A says that a faulty head gasket often points to the need for head surfacing. Technician B says that a Teflon head gasket will often be brown, indicating excessive temperatures.Who is right?

A. Technician A
B. Technician B
C. Both technicians
D. Neither technician


Answer: C

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Which is FALSE about the purpose of an operations manual at an independent service facility?

A. It lists procedures about how to make the service facility systems function B. It is higher in authority than the owner C. It assures the business functions even if the owner cannot be the “boss” D. At a franchise service facility, they will have the equivalent that is called a franchise manual

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Give four ANSI rules applying to drawings using millimeters as the standard unit.

What will be an ideal response?

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What is 18-3/8 minus 6-15/16?

a. 11-5/8 b. 10-7/16 c. 12-1/8 d. 11-7/16

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Most flowers have a striking impact on a viewer, even when used singularly

Indicate whether the statement is true or false

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