The listening model presented in the text was developed by
a. Shannon and Weaver
b. Abraham Maslow
c. Wolvin and Coakley
d. The International Listening Association
Answer: c,
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Some cultures prefer a lot of touch during interactions while others may avoid it in public
Indicate whether the statement is true or false.
Conquergood’s third pitfall of listening, _________, focuses almost exclusively on the differences of the other – differences are exotic and strange.
A. Custodian’s Rip-Off B. Curator’s Exhibitionism C. Enthusiast’s Infatuation D. Skeptic’s Cop-Out
Workplace _____ is abusive acts repeatedly committed by one person (or a group) against another
Fill in the blank with the appropriate word.
Structuration refers to the production of social systems but not to any future reproduction
Indicate whether this statement is true or false.