Jonathan, a salesperson in a home décor store, requests Sheila, one of his customers, to facilitate a meeting with a prospective customer who is Sheila's acquaintance. Sheila writes a letter recommending the prospect to try products from Jonathan's store. Which of the following prospecting methods is being used in this scenario?
A. Anecdote
B. Cold call
C. Trade notice
D. Introduction
E. Customer feedback
Answer: D
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Blue Cab needs to determine if it is continually developing its employees as well as how effective its operations and processes are. Which two elements of the balanced scorecard must be referenced?
a. learning and growth performance; customer service performance b. internal business performance; financial performance c. learning and growth performance; financial performance d. learning and growth performance; internal business performance
When using APA style, the References page at the end of the document contains
a. an alphabetized list of the sources quoted and paraphrased in the text. b. a numbered list of the sources quoted and paraphrased in the text. c. an alphabetized list of all sources read in preparing the report, including those not quoted or paraphrased in the text. d. an alphabetized list of only those sources not quoted or paraphrased in the text.
Jay and Cara's daughter is starting her freshman year of college. Jay and Cara will be able to claim the American Opportunity Tax Credit for a percentage of the cost of tuition, required fees and course materials, but the room and board charges will not qualify for the credit.
Answer the following statement true (T) or false (F)
The original message or data that is fed into the algorithm is __________
A. encryption algorithm B. secret key C. decryption algorithm D. plaintext