List and describe the four different styles of listening
What will be an ideal response?
(1) Relational-oriented listenersare comfortable listening to people express feelings and emotions. They are highly empathic and seek common ground with the person they are listening to. (2) Task-oriented listeners want to know what to do with the information that they hear. They listen for the verbs—the action words that indicate what task should be completed after listening to the information. (3) Analytical listeners prefer to listen to complex information that is laced with facts and details. They often withhold judgment before reaching a specific conclusion. (4) Critical listenersspend time evaluating the messages they hear. Critical listeners are comfortable listening to detailed, complex information yet can focus on contradictions and inconsistencies in the information presented.
You might also like to view...
Which of the following is a guideline for using gestures in a speech?
a. Use as many gestures as possible in your presentation. b. Keep your hands clasped in front of you or in back of you. c. Every emotion can be expressed by a particular gesture. d. Make your gestures appropriate to the situation and audience.
People who demonstrate the __________ listening style tend to become impatient with speakers who ramble and end up jumping to conclusions
Fill in the blank with correct word
All of the following are reasons why the public relations field expanded after World War II EXCEPT
A) more scandals from top corporate officials. B) increases in suburban populations. C) advent of "big" business, government and labor. D) scientific and technological advances. E) proliferation of mass media.
Acknowledging the other side of an argument rarely enhances
speaker credibility. Indicate whether the statement is true or false