Which of the following statements is true of customer relationship management (CRM) systems?
A) They are applications used for consolidating business operations into a single, consistent, computing platform.
B) They vary in the degree of functionality they provide.
C) They incorporate accounting, manufacturing, inventory, and human resources applications.
D) A major disadvantage of these systems is a lack of consistency in data.
B
You might also like to view...
Identify the stage of the product life cycle where distributors have more power in the relationship with manufactures or service suppliers
A) introduction stage B) growth stage C) maturity stage D) decline stage
People with strong expertise or knowledge in an area are more adept a influencing through ______.
a. force b. rational persuasion c. personal relationships d. resources
A used machine with a purchase price of $77,000, requiring an overhaul costing $8,000, installation costs of $5,000, and special acquisition fees of $3,000, would have a cost basis of
A) $93,000 B) $90,000 C) $82,000 D) $85,000
An effective way to train employees to adapt is to expose them to situations like those they will encounter in their assignments that require adaptation.
Answer the following statement true (T) or false (F)