Hassan is a member of a history study group. When the group meets, Hassan often interrupts others when they are speaking, refuses to listen to the opinions of other members, and generally dominates the conversation. What type of small group role is Hassan enacting?
A. a formal role
B. a relational role
C. a counterproductive role
D. a task role
Answer: C
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Which of the following is a recommendation of Wilmot and Hocker on how to build a
constructive conflict? A) Hold your position on an issue firmly. B) Try to protect yourself against conflict. C) Be willing to lose if it means making the other person happy. D) Focus on the relationship rather than the individual.
. Differentiate between why social scientific approach researchers follow determinism and humanistic approach researchers follow pragmatism.
What will be an ideal response?
Which statement about the tourism industry is true?
a. Tourism accounts for one-fourth of GDP in the U.S. b. Tourism is the largest industry and employer in the world. c. Tourism has grown slowly since the economic recession. d. Tourism is a key source of revenue in developing countries.
Which of the following question techniques can serve as a closing?
A. nudging probes B. clearinghouse questions C. informational probes D. mirror probes