Everybody likes Pam because she is such a good listener. If anyone has a personal problem, she is the one they confide in. The reason for that could be that
a. She first tries to understand you without making judgments.
b. She has excellent verbal skills and thus can express her feelings accurately.
c. Communication is really efficient as she does not ask for clarifications and does not bother to paraphrase what the other person has just said.
d. Her nonverbal messages are congruent with what the other person is saying.
a. She first tries to understand you without making judgments.
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