____________ are mechanisms that agencies use to organize existing information in a format that is more conducive to addressing questions about service effectiveness.

a. Quality assurance systems
b. Administrative management systems
c. Ongoing monitoring systems
d. Client management systems


c. Ongoing monitoring systems

Social Work & Human Services

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Answer the following statement(s) true (T) or false (F)

Conflict is a necessary aspect of negotiating differences between members

Social Work & Human Services

A good definition of the target behavior in evaluative research is most helpful for the researcher in selecting the ______.

A. tool for measuring client progress B. intervention to treat the target behavior C. statistic to test the study hypothesis D. words to use in the first sentence of the study conclusions

Social Work & Human Services

Professor Cay notes that respondent Mary Ginger is a 54 year old grandmother who has two grandchildren living in her household. Neither of the grandchildren's parents lives with them although Mary is the maternal grandmother. Cay also learns that Ginger had to quit her job in order to stay home with the young grandchildren because Ginger feared leaving the two youngsters with a baby-sitter or in child care. Two of Ginger's friends were dealing with similar situations and a third friend was considering whether to obtain custody of her grandchild. Thus, Cay learned that Ginger wasn't feeling "alone" in caring for her grandchildren. Using this information alone, it sounds like Professor Cay is doing

A) a case-oriented nomothetic analysis. B) a case-oriented idiographic analysis. C) a variable-oriented nomothetic analysis. D) ?a variable-oriented idiographic analysis. E) a cross-case analysis.

Social Work & Human Services

Kapp and Anderson discuss 4 areas or pitfalls they have experienced that impede evaluation use. Identify these 4 areas.

What will be an ideal response?

Social Work & Human Services