A market nicher can most likely specialize along all of the following lines EXCEPT ________
A) specific end users
B) unique products
C) customized services
D) quality-price
E) mass marketing
E
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Information that is provided to an individual pertaining to that person’s behavior and performance is ______.
a. managing down b. managing sideways c. alienating d. feedback
Which of the following moral rights could be waived in order to get a job or an increase in employment benefits?
A. Wage levels required for a decent, humane level of existence B. Protection against sexual harassment C. Plans for a family D. A safe and healthy workplace E. All of the answers are correct. F. None of the answers are correct.
Jack was so enthusiastic about the band he saw performing at a local club last weekend that he persuaded a large group of friends to return to the club to hear the band on Thursday
Unfortunately, the band's Thursday performance was uninspired and at times off-key. The performance differences are due to the ________ characteristic of service. A) perishability B) variability C) creativity D) personalization E) responsiveness
Which of the following is not an advantage of after-tax income as a performance measure?
A. It is financial income computed differently from the income of the firm. B. It reflects the results of decisions under the division manager's control. C. It makes comparison of divisions easy because they use the same measure, dollars of income. D. It summarizes the results of decisions affecting revenues and costs.