List the basic troubleshooting steps.
What will be an ideal response?
Identify the problem.
Establish a theory of probable cause.
Test the theory to determine cause.
Create an action plan and solution identifying potential effects.
Implement and test the solution and escalate as necessary.
Verify full system functionality and, if applicable, implement preventative measures.
Document findings, actions, and outcomes.
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A ________________ diagram helps us visualize the contents of and relationships among the classes of a program.
a) class and object b) UML c) object-oriented d) public e) private
By how much is this number reduced if an index is prepared giving the name of the ?rst entry on each page of the phone book? (Does that index ?t on one page of the phone book?)
What will be an ideal response?
The _____ error value means that a value is not available to a function or formula.
A. #NAME? B. #N/A C. #NULL! D. #NUM!
The ________ of a monitor refers to the number of pixels that it can display on the screen.
A. response time B. viewing angle C. contrast ratio D. resolution