In expectancy theory, the perception that an employee’s performance will be appraised accurately and will lead to rewards (e.g., pay raises, bonuses, etc.) is referred to as ______.

A. instrumentality
B. expectancy
C. valence
D. equity


A. instrumentality

Business

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Which of the following transactions affects the liabilities for Gravette, Inc?

a. Supplies are purchased for cash by Gravette. b. Gravette places an order for merchandise with a supplier; the merchandise will be shipped to Ernest White in 60 days. c. The owners of Gravette invest $100,000 in the company. d. Payment is made on a bank loan which Gravette had obtained 6 months ago.

Business

If you make a mistake with a customer, attempt to cover it up

Indicate whether the statement is true or false

Business

An approach to managing the assortment of merchandise in which a manager is assigned the responsibility for selecting all products that consumers in a market segment might view as substitutes for each other, with the objective of maximizing sales and profits in the category, is referred to as ________.

A. capacity management B. category management C. product management D. automated inventory control E. retail inventory management

Business

With regard to the interpretation of a contract, what priority is given to each of the following items? (a) Course of dealing (b) Usage of trade (c) Express terms (d) Course of performance

Business