A high contact service is often characterized by which of the following?

a. Heavy customer involvement
b. A significant investment in transportation services
c. High degrees of automation
d. Low levels of server training


a. Heavy customer involvement

Business

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Preferred stock receives first preference on voting rights

a. True b. False Indicate whether the statement is true or false

Business

Jodie's brother is a director at Trip Corporation. He calls her and says that Trip's earnings, not yet announced, will be up by 75 percent and that Jodie should buy Trip's common stock. Under these circumstances, Jodie:

A. cannot trade because she is the relative of an insider. B. can trade because she obtained public information from an insider. C. can trade because the information will eventually be made public. D. cannot trade because she is not an insider.

Business

Discuss formal and informal marketing strategies and give examples of companies that follow these strategies

What will be an ideal response?

Business

The majority of entrepreneurial start-ups are financed through monies from

A. personal savings and the contributions of family and friends. B. venture-capital financing. C. SBA loans. D. bank financing.

Business