For firms interested in building long-term customer relationships, having satisfied customers is enough to ensure the relationship is going to last.
Answer the following statement true (T) or false (F)
False
For years, firms have been preoccupied with measuring customer satisfaction, which at its most fundamental level means how much the customer likes the product. However, for firms interested in building long-term customer relationships, having satisfied customers is not enough to ensure the relationship is going to last.
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A bank is said to have ____ when its average costs decline when it offers a wider variety of products.
A. economies of scope. B. economies of scale. C. cost diminution. D. decreasing returns to scale.
The relationship between interest rates with differing times to maturity is known as the ________ ________ of interest rates.
A. term structure B. term curve C. yield curve D. yield structure
Who are the primary users of financial accounting information? Who are the primary users of managerial accounting information?
What will be an ideal response?
[The following information applies to the questions displayed below.]On January 1, Year 1, Jing Company purchased office equipment that cost $34,000 cash. The equipment was delivered under terms FOB shipping point, and transportation cost was $2,000. The equipment had a five-year useful life and a $12,000 expected salvage value.Assume that Jing Company earned $30,000 cash revenue and incurred $19,000 in cash expenses in Year 3. The company uses the straight-line method. The office equipment was sold on December 31, Year 3 for $16,000. What is the company's net income (loss) for Year 3?
A. $6,600 B. $600 C. $5,400 D. ($6,600)