A firm’s operations should have a risk management program that can anticipate ______.
A. uncontrollable events
B. the need to divest the business
C. how employees can be redeployed from a business in distress
D. the need to redeploy its resources
A. uncontrollable events
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If Southwest Airlines' employees lost their high enthusiasm and commitment to the company:
A. the airline could continue without problems because its cost leadership strategy is dependent on its efficient internal procedures. B. replacement employees could be hired from rival airlines that are laying off employees and easily be merged into the Southwest culture. C. there would be no impact on Southwest's profitability because Southwest's customers value the low fares rather than being "entertained" by the employees. D. Southwest would have lost one of its competitive advantages, and its performance would be threatened.
The internal reports system gathers information generated by internal reports, which includes orders, billing, receivables, inventory levels, stock-outs, among others
Indicate whether the statement is true or false
______ is the glue that holds organizations together.
Fill in the blank(s) with the appropriate word(s).
Which of the following is an example of benefit segmentation?
A. A cigarette manufacturer separates the market into heavy users who smoke at least one pack a day, moderate users who smoke less than a pack, and the occasional user who smokes cigarettes or cigars only for special occasions. B. Colgate-Palmolive markets three types of toothpaste: toothpaste with fluoride to strengthen tooth enamel, toothpaste with whitening properties, and toothpaste for sensitive gums. C. REI has one line of bikes geared toward active bicyclists who bike everywhere and a line geared toward those who bicycle simply for recreational purposes. D. Lego has certain lines of Legos geared toward children and other lines targeted toward adult collectors. E. Michelin develops a more durable type of tire for the Southwestern market due to the impact hotter climate conditions can have on tires.