Conversation management refers to using nonverbal cues to structure conversations.

a. true
b. false


Ans: a. true

Communication & Mass Media

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Audiences remember a good story, even when they can't

remember much else about the speech. Indicate whether the statement is true or false

Communication & Mass Media

A speaker can anticipate her audience's expectations by gathering details specific to the speech situation by asking which of following questions?

A. What do they know about your topic? B. What do they think about you? C. What is the history of the group? D. What is the program surrounding your speech? E. All these answers

Communication & Mass Media

The _____ is the surge of anxiety we feel as we begin delivering a speech.

a. anticipation phase b. confrontation phase c. adaptation phase d. orientation phase

Communication & Mass Media

In a rhetorical proof, the __________ is the statement that you want the audience to accept; it is what you are trying to prove.

A. claim B. support C. reasoning D. thesis

Communication & Mass Media