When shopping for products, business customers often prefer to deal with _____, while consumers typically buy from _____.

A. manufacturers or channel intermediaries; retailers
B. channel captains; stores
C. online retailers; brick-and-mortar retailers
D. retailers; online retailers
E. large retailers; small retailers


Answer: A

Business

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Upward communication from lower organizational levels to management involves risk since it is generally feedback to downward communication

Indicate whether the statement is true or false

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As their meeting concludes, David rises and thanks Elizabeth for taking the time to come by and explain her firm's new line of industrial fasteners. A handshake, which is best described as a form of _____ communication, concludes the session.

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